Legal · updated 26 August 2026

Rider agreement

PLAIN-LANGUAGE SUMMARY BELOW · FULL AGREEMENT PROVIDED IN GUJARATI AND HINDI BEFORE YOU SIGN

Pay

Per job, shown before you accept, with distance, waiting time and install work priced separately. Paid weekly, with a statement for every job. No deduction for equipment, app use or training.

Hours and rest

Shifts capped at eight hours with a rest window the platform enforces. Declining a job does not reduce what you are offered next.

Insurance and welfare

Accident and third-party cover active for every shift, paid by us. We register you with the state welfare board and give you the acknowledgement.

Grievance

A named person, a case number and a written answer within seven days. You can escalate in person at the Gorwa hub, not only through the app. Deactivation requires a stated reason and a right of reply.